About us

The Empathic Leadership Institute’s team believes in a world where empathic leadership makes the little difference that makes all the difference. 

François Beausoleil

Co-Founder and Lead Trainer

François trains, coaches and supports individuals and organizations throughout the world. He brings a strong business and coaching focus to his work. François is highly skilled at helping participants discover and transcend internal and external barriers so that they can live from a more fully empowered state. François’ previous career was as a musician with Cirque du Soleil – he brings creativity and music into the rooms and hearts wherever he shares his work.

He has an MBA from Sherbrooke University in Quebec, is a Certified Trainer with the Center for Nonviolent Communication, and a registered corporate coach. He’s the author of the book, “The Blame-Free State” published in 2014.

Pablo Argon

Co-Founder & Trainer

Pablo holds a Ph.D. in Applied Mathematics from Ecole Centrale Nantes (France) and started his career in academia teaching while doing research. Interested by solving technical problems in the industry, he worked as a computer security expert for 18 years in Europe and the USA. Over the years, he appreciated playing a variety of roles in the tech industry working at startups and large organizations both as an individual contributor and as a manager of international teams.

Initiated to Nonviolent Communication in 2012 through workshops and training, he saw its benefits for all aspects of his life, and he became passionate about learning and teaching NVC. Pablo is currently pursuing his NVC Trainer Certification from the Center for Nonviolent Communication.

Jared Finkelstein

Co-Founder and Trainer

As a Certified Trainer with the Center for Nonviolent Communication, Jared Finkelstein‘s work is fueled by his belief that an empathic quality of connection is what is essential in our increasingly connected world. The importance of a connection that embraces authenticity, honesty, and compassion was instilled in Jared at the Poughkeepsie Day School in upstate New York, a small K–12 private school that prioritized child-centered learning and community values where Jared’s parents were teachers and administrators and he was a student for all of his formative schooling years.

For the past ten years he has put his passion into manifesting these sorts of communities as a team member of the NVC Educators Institute’s flagship training program, Teach for Life, and as an active contributor to NVC Family HEART Camp, all age 24/7 immersions into compassionate community and collaborative learning.

Kyoko Yamamoto


Kyoko has been mediating small claim cases in county district court, and facilitating Restorative Circles for small businesses, organizations, and juvenile court cases for 7 years. She worked in the automotive industry for more than 20 years mainly as an interpreter and a coordinator. Her experience of working with people from different cultural and socio-economic backgrounds gives her a unique perspective on leadership.
She’s part of the apprenticeship program of the Nonviolent Global Liberation Community and is an NVC Trainer Certification candidate from the Center for Nonviolent Communication.

Michel Dufresne


Michel is passionate about human relations and the importance of touch on health. Since 2003, he has been trained in NVC and has lead workshops based on this approach for over 10 years. In addition to teaching, Michel has been practicing osteopathy since 1999. As a musician, music plays a central role in his life and is an integral part of the courses and workshops he leads. Travelling and the outdoors are his favourite hobbies and he has climbed many mountains in America, Europe, Oceania and Asia.

Michel is a graduate of the Collège d'Études Ostéopathiques de Montréal Canada and also holds a Bachelor's degree in psychology from Bishop's University, Sherbrooke Canada.

Lori Delaney


Dr. Lori Delaney, PT, DPT, MHA earned a Doctorate of Physical Therapy degree and a Masters in HealthCare Administration. She believes that children of all abilities deserve the opportunity to reach their potential and participate in their community. As the executive director for Tichenor Clinic for Children for over 27 years, Lori has led a team of exceptional people to deliver compassionate, respectful and supportive services. With grant funding and generous donors, she was able to bring NVC bilingual training to the families at the Clinic. Children with different abilities and their families have the same universal need for support, connection and understanding. Empathy guesses, curiosity and deep listening can make all the difference to parents trying to understand the needs of their children. Lori believes that as we learn to bring warmth and understanding to ourselves, we grow our compassion for others.